Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the BiteTheMenu platform and related services (the “Service”), operated by Danilo Consulting Co., Ltd.. By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

BiteTheMenu provides software that helps restaurants and food venues manage their business and create and publish marketing content, including the option to publish content to a venue’s own connected social media accounts.

2. Your account

You are responsible for keeping your login credentials secure and for all activity that happens under your account. You must provide accurate information and keep it up to date.

3. Connected social accounts

When you connect an Instagram or Facebook account, you confirm that you own that account or are authorised to manage it. You remain responsible for the content published through the Service and for ensuring it complies with the policies of the relevant platforms (including Meta’s) and with applicable law. You can disconnect your accounts at any time from Marketing Studio → Connections.

4. Acceptable use

You agree not to use the Service to:

• Publish unlawful, infringing, deceptive or harmful content.
• Violate the terms or policies of any connected platform.
• Attempt to disrupt, reverse engineer or gain unauthorised access to the Service.

5. Alcohol and other restricted products

The law has special rules for some products. Alcohol is one of them. These rules can limit how you show, describe, sell and promote a product. In Thailand they include the Alcoholic Beverage Control Act B.E. 2551 (2008) and the rules made under it, as changed over time. Other countries have their own rules.

You must follow these rules in everything you publish through the Service. You are responsible for:

• your menu, prices, descriptions and photos on the pages the Service shows for your venue;
• posts on your connected social media accounts;
• text, photos and videos that our AI tools make for you, when you use, save, approve or publish them;
• posts that the Service publishes at a time you choose.

Our AI tools make suggestions. They do not know the law in your country. Check everything before you publish it. You can ask for approval before any post is scheduled. Turn this on in Marketing Studio → Writing voice → Approval workflow.

We do not give legal advice. A warning or a tip in the Service is general information. It does not tell you what the law allows for your venue. If you are not sure, ask your own lawyer.

We may hide or remove content, or stop a post, if we think it breaks the law. We may also turn off a feature for alcohol content. We do not have to check your content. If we do not check it, we are not responsible for it.

If we have to pay a fine, a claim or another cost because of content you published through the Service, you agree to pay us back. This includes reasonable lawyer fees. The same applies if the cost comes from you breaking these Terms.

6. Billing & refunds

• Payments are processed by a certified payment provider — Stripe, or Omise for card payments in Thailand. Your card details go to them directly; we never see or store full card numbers.
• Subscriptions renew automatically and can be cancelled at any time from your billing page; cancellation takes effect at the end of the paid period already started.
• Billing questions of any kind: chat@danilo.it.com.

7. Content ownership

You retain ownership of the content and business information you provide. You grant us the limited rights needed to store, process and publish that content on your behalf in order to operate the Service.

This includes content that our AI tools make for you. When you use it, it is your content. You are responsible for it, as section 5 says.

8. Disclaimers

The Service is provided “as is” without warranties of any kind. We do not guarantee that publishing through third-party platforms will always succeed, as those platforms are outside our control.

9. Limitation of liability

To the maximum extent permitted by law, Danilo Consulting Co., Ltd. will not be liable for any indirect, incidental or consequential damages arising from your use of the Service.

10. Changes

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Continued use of the Service means you accept the updated Terms.

11. Contact

Questions about these Terms? Contact us at chat@danilo.it.com.