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Custom domain — your site at your own address

The default link works, but app.bitethemenu.com/io-osteria-sukhumvit-31 isn’t your brand. A custom domain serves the same site at an address people can remember and you can print.

The rule

A subdomain works everywhere. An apex — the bare yourrestaurant.com — only works if your DNS provider supports CNAME flattening. If you’re on Aruba, Register.it or GoDaddy, use a subdomain.

How to set it up

  1. Settings → Site, find the Custom domain card.
  2. Type the domain without https:// — menu.yourrestaurant.com, or yourrestaurant.com for an apex.
  3. Choose what the bare domain shows: your home page, or the menu directly. Menu-direct is right when the domain exists purely for table QR codes.
  4. Save. A yellow Waiting for DNS badge appears.
  5. Add one record at your registrar:
    • Subdomain — type CNAME, name menu, target customers.bitethemenu.com
    • Apex — type ALIAS, ANAME or CNAME (whichever your provider offers for the root), name @, same target
  6. Wait a few minutes. The system checks every five, or hit Check now. Once the certificate issues, the badge turns green Live.

Which providers handle an apex

ProviderApex works?
Cloudflare✅ built-in flattening
Route 53✅ ALIAS
Aruba, Register.it, GoDaddy❌ use a subdomain

If yours isn’t listed, look for “CNAME flattening”, “ALIAS” or “ANAME” in their docs. If none of those terms appear, they don’t support it.

Good to know

  • Included in the paid site tier. Without it the card shows a lock.
  • Saving an apex replaces any existing website at that address. The warning says so before you confirm.
  • A subdomain leaves your main site untouched — worth choosing for that reason alone if you already have one.