Platform members — who can sign in to your venue's admin
The Platform members page (Settings → Platform members in the sidebar, or type “login” or “team” in Find a page) lists everyone who can sign in to this venue’s admin and what they’re allowed to do. It’s the trust boundary: add someone and the venue opens up to them; revoke them and they’re locked out of the till, menu, and reports.
The rule: a role is the default; an override is the exception. Give someone the closest standard role, then grant or remove individual permissions on top — don’t invent a custom role for one person.
Platform members or Your team?
These are two different lists. The Who is who picture at the top of the page shows both. See Who is who.
- Platform members sign in to this admin. They need an email. Each one uses a place on your plan. Their role decides what they can change.
- Your team (under Training) get lessons on Telegram. They need only a name. They cannot sign in here. They do not use a place.
A cook who only needs lessons goes on Your team, not here.
How it works
- Click + Add a member and type the person’s email — for example
chef@consulbangkok.com. - If they already have an account, you’ll see their name and photo. If not, that’s fine too: the system creates the account on the spot and emails them an invitation with a sign-in link.
- Pick a role (Staff is the safe default) and confirm. Their row appears immediately — with an Invited badge if they haven’t signed in yet.
- They sign in with their email (magic link — no password needed) and the role is already theirs from the first second.
- Change roles anytime from the dropdown on their row; Permissions tweaks individual permissions (a green +3 means three extra rights, a red −2 means two taken away); Revoke removes their access to this venue only.
How many people you can add
Your plan sets how many people can sign in to this venue:
| Plan | People |
|---|---|
| Free | 2 |
| Essential | 5 |
| Plus | 10 |
| Max | no limit |
The top of the page shows how many you have used. When the venue is full, + Add a member is switched off until you remove someone or move up a plan.
Good to know
- Someone you invited who has not signed in yet still uses one place.
- If you move down a plan, nobody loses their login. You keep everyone you have. You just cannot add the next person until you are back under the number.
- In a venue group, a group member uses a place on every venue in the group, even without a row on this page. So the number at the top can be higher than the list.
- Till staff with a PIN do not use a place. They live on the Roster page.
- Inviting a brand-new email just works. A row that hasn’t signed in yet shows Resend invite, which issues a fresh link and kills the old one.
- The invite opens a “You’ve been invited” page that sets up the account in one step. Already signed in as someone else? It says so and offers a one-click sign-out.
- One account can belong to several venues with a different role in each; revoking here doesn’t touch their other venues.
- Members are admin logins. The PIN-only till staff live on the Roster page — a separate list that shares the same role definitions.
- Only people with the staff-management permission (owners and managers by default) can add, change, or revoke members.
Related features
- Roles and capabilities — what each role allows, and where custom roles are defined.
- Audit log — membership changes are logged with actor and timestamp.
- Telegram bot — a paired member’s bot can never exceed their member permissions.