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Inviting your team to training

Your floor and kitchen staff don’t have logins here, and they don’t need one. They join training through the chat app already on their phone.

The rule

A code works once and expires after 30 minutes. Send it when the person is ready to use it, not the week before.

How it works

  1. Open Training → Your team. Everyone on your staff list is there.
  2. Press Get a code next to a person. An eight-character code appears.
  3. Press Copy link and send it to them however you already talk — the link opens the chat, and they just tap start.
  4. Their row changes from Not set up yet to show how many courses they’ve finished.
  5. From then on they send /train whenever they have a couple of minutes, and get the next lesson.

Good to know

  • The code has no lookalike characters — no letter O, no number 1 — so it survives being read aloud across a noisy room.
  • Issuing a new code for someone cancels their old one. Two live codes for one person means whoever redeems second quietly takes over the first one’s history.
  • A person joined this way can only do their training. They cannot ask about takings, bookings, or anything else the venue’s assistant handles.
  • Someone who leaves: press Remove access. Their results stay; their phone stops receiving lessons.
  • Deactivating a person on your staff list also stops their training, so there’s no second switch to remember.