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Getting your venue set up

You’ve created an account but it isn’t linked to a venue yet. One link fixes that.

The rule: your Google Maps link is the only thing we need. Everything else is optional.

How it works

  1. Open your restaurant on Google Maps, tap Share, and copy the link.
  2. Paste it into the box on the setup page and press Send request.
  3. Add your Instagram, Facebook, TikTok or website if you like — all optional, and you can add them later.
  4. Tell us anything unusual in the message box. “I’m the owner”, “we open in March”, “we have two locations” — it all helps.
  5. We check that you represent the venue, then open it up. The page updates by itself the moment you’re approved.

From that one link we set up your venue with your name, address, opening hours, photos and reviews already in place — so your dashboard isn’t empty on day one.

Good to know

  • We approve by hand. It’s usually within one working day. This is what stops someone else claiming your restaurant.
  • One restaurant, one request. If a colleague already asked for the same venue, we’ll tell you — check with your team before asking again.
  • If we can’t approve it, you’ll see the reason on the same page and can send a corrected request. A refusal isn’t permanent.
  • Joining an existing team instead? Don’t use this page. Ask the owner to add you from Settings → Members; your access appears the moment they do.
  • Wrong account? Use Sign out and use a different account at the bottom of the page.
  • Once approved, you’re the venue’s owner and can invite the rest of your team yourself.

Adding a second location

Already have a venue with us and opening another? Open the venue name at the top of any page and choose ＋ Add venue — same one-link form. (It’s also on Your account as Add another venue.) Because we’ve checked you once already, it’s quicker the second time, and you won’t wait between requests.

While you wait, keep working — a Back to my venue link takes you home from the waiting page. Once the new venue is approved, it appears in the dropdown next to your others, and it gets the same guided opening your first venue had.

You can only have one request open at a time, so send them one after the other rather than all at once.

  • Signing in — creating your account and getting back in.
  • Members — adding your team once your venue is open.