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Telegram — your venue from your phone

Write “change Margherita to 250” and it finds the dish, makes the change, and confirms in a sentence.

The rule

Telegram can only do what the venue allows and what you could already do in the admin. It’s a shortcut for your own permissions, never a way around them.

Pairing

  1. Open Settings → AI → Telegram and click Pair my Telegram.
  2. Point your phone’s camera at the code on screen. Telegram opens the right chat with your code already filled in — press Start.
  3. It replies confirming the pairing and lists what you can do. The window closes by itself.

Most people do this from a computer with Telegram on their phone, which is why the code is there. If Telegram is on the same device, use the link under the code instead.

Can’t scan? The dialog also names the account to search for and gives you the exact message to send by hand.

Codes expire after fifteen minutes; Generate a new code mints another.

Then try it: “list categories” confirms reads work. “find Margherita” returns the dish. “change it to 250 baht” quotes the old price and confirms the new one — live in the admin immediately.

Forgotten what it can do?

Send /help, or tap the blue Menu button and pick it. You get the list of what you can ask for at the venue you’re currently on — not a generic list, so it never offers something it would then refuse.

It’s what your venue allows crossed with your own permissions, so a chef and an owner get different lists. If yours looks short, that’s the venue’s settings, not a fault.

The example phrases at the bottom are picked the same way, so anything it suggests is something you can actually do.

One pairing per login

Each teammate pairs from their own account. If two people share a login — the till tablet left signed in as the owner — the second to pair silently replaces the first.

If someone’s pairing vanishes from Paired teammates, that’s almost always why. They just pair again from their own login. The app warns you before a re-pair takes over an existing slot, so read that dialog.

How replies look

The bubble appears as you send and fills in as the answer is written. Send a voice note and it shows what it heard first, so a mishearing is obvious immediately.

Ask for numbers and you get short bullet lines, not a table — tables are unreadable on a phone. Ask to see something and it sends the actual photos.

Running more than one venue

Send /venue and pick from the list. It confirms — “Now on Hansar” — and everything after that is about Hansar until you switch again. Each venue keeps its own conversation, so switching back picks up where you left off.

You can type it, or tap the blue Menu button beside the message box and pick it from the list.

Once you have more than one, every reply carries the venue name at the bottom, so you always know who answered.

In a group chat it works differently: the group is set to one venue for everybody. Send /venue in the group to choose it. That stops two people in the same room getting answers about two different restaurants.

Good to know

  • Every message is attributed to you in the activity log. There’s no shared “the app did it” identity.
  • It only mentions what your venue actually uses. No stock module means it will say so plainly rather than checking and reporting an empty answer.
  • Ask to see a competitor’s photos and you get the count and a link to open them, not the pictures themselves — their photo links stop working after a while. Your own dish photos come through as real photos.
  • Your morning message covers all your venues in one, with a button per venue to jump straight into asking about it.
  • Once paired you stay paired. You never need to disconnect and reconnect.