Who can see your group — adding members and setting what they can do
A venue group is more than one restaurant under one owner — shared recipes, shared suppliers, stock moving between locations. The Group → Members page is where you say who is allowed into that shared world, and how much they can touch. It is deliberately separate from each venue’s own staff list: being a manager at one restaurant does not, on its own, let you reach across the whole group.
What it does
Every person on the Members page holds one of three group roles, and the role is the whole story — there are no extra checkboxes to fiddle with.
| Role | What they can do across the group |
|---|---|
| Owner | Everything — edit the master catalogs, run stock transfers, and manage this very list of members. |
| Manager | Edit the master catalogs and run transfers, but cannot change who’s a member. |
| View-only | Look at everything, change nothing. The “accountant” role. |
A person with no role here doesn’t see the Group menu at all — not the overview, not transfers, not the master recipes. That is the point: a venue admin you hire to run one location can’t wander into the group’s shared catalog unless you deliberately add them.
The rule
Group access is decided here, by role — not by the permission switches on a person’s venue profile. Add someone as Owner, Manager, or View-only, and that single choice decides everything they can do across every venue in the group.
How to use it
Open Group → Members in the sidebar. If you’re the group owner (or the platform’s super admin) you’ll see an Add a member box at the top and a role dropdown next to each person; if you’re a manager or view-only member, you’ll see the list but no controls — only the owner changes the roster.
To add someone, type their name or email in the search box. The list underneath shows people who already work at one of your group’s venues — pick the role you want them to have (the help line under the dropdown explains each one), then click Add as Owner / Manager / View-only. They appear in the list immediately and, from their next visit, see the Group menu.
If the person you want isn’t on staff at any of your venues — say an outside accountant — type their full email address instead. As long as they’ve signed into the app at least once, they’ll appear and you can add them. If nothing shows up, they haven’t created an account yet; ask them to sign in once first.
To change someone’s level later, use the role dropdown on their row. To remove them, click Remove. One safety rail: you can’t remove or demote the last remaining Owner — a group always keeps at least one person who can manage it.
Worked example
Marco owns io Osteria and runs two locations, Sukhumvit 31 and Hansar. He’s just hired Lucia to oversee both kitchens’ shared recipes, and his accountant Paolo needs to read the numbers but touch nothing.
Marco opens Group → Members, types “Lucia” — she already manages Sukhumvit 31, so she appears — picks Manager, and clicks Add as Manager. Lucia can now edit the master recipes and move stock between the two venues, but she can’t add or remove members.
For Paolo, Marco types his full email (Paolo isn’t kitchen staff anywhere). Paolo shows up because he signed in last week; Marco adds him as View-only. Paolo opens the Group section, reads the master catalogs and the transfer history, and sees no edit buttons anywhere. Two people, two very different levels of trust — set in under a minute, each from the same one screen.
Related features
- Moving stock between your locations — only members can see the transfers board; Owners and Managers can run transfers.
- Roles & permissions — the other permission system: what someone can do inside a single venue. Group roles and venue roles are separate.
- Multi-venue overview — how groups, master catalogs, and member venues fit together.