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What Google shows your guests

Below the reviews sit four cards showing what a stranger actually sees when they search your name.

The buttons on your listing

When Google finds menu, reservation or ordering links, they appear as coloured chips in the header — Menu, Book on …, Order on …. Each opens so you can check Google is pointing at the right place.

A missing chip is a missing button. If there’s no menu chip here, there’s no menu button on your public listing — so someone searching you at 7pm on a Friday has no one-tap path, and goes to the next venue down.

Treat it as a checklist. Missing menu chip but you have a PDF on your site? Add it in the Google Business app. Each one costs nothing and earns another way in.

The photo wall

The most recent photos on your listing — yours and your guests’. Badges mark each one food, interior, menu, owner or customer.

The customer ones are the valuable ones: they tell you which dishes are striking enough to make someone pick up their phone mid-meal. If twelve of the last fifteen are the same pasta, that dish belongs on Instagram.

A 7-day × 24-hour grid of how busy you are. Greener is busier; the current hour carries an amber ring.

Read it for the quiet slots, not the obvious peaks. Friday 7pm being packed tells you nothing. Tuesday 3–5pm sitting empty is a slot you can attack.

If it says the data isn’t available yet, that’s normal — Google needs a few months of foot traffic first.

Customer questions

Strangers ask things on Maps before deciding to visit — group bookings, gluten-free options, kitchen hours. These are public and permanent.

Any question with a No answer yet pill is costing you walk-ins. Your reply carries a green Owner badge, which reads as authority to whoever’s deciding.

People also search for

Google’s own answer to who your competitors are. Each card has a Track button that starts watching their reviews and posts on your Competitors page — one click, deduped against anyone you already follow.

Ask it from your phone

The Telegram assistant reads this page back to you. “Is my Google listing complete?” names any of Menu, Book and Order that Google is not offering — the fixable part.

It tells you whether a button exists, never the link behind it. Those links are Google’s own and are thousands of characters long.

It will not tell you a question is unanswered unless nobody has answered it at all. Where somebody replied and Google does not record who, it says so rather than guessing. Switch Your Google listing on under What it may do.