Knowledge base — this wiki
The page you’re reading is part of a single living manual. Same content whether you find it through search, the ? button in the admin, the sidebar on the public site, or a link a colleague sent.
The rule
Every feature has a page here. If it doesn’t, that’s a bug — tell us. And every page should read in under a minute; if it needs more, it should be more pages.
How it’s organised
Areas, each with an overview and feature pages underneath:
- Marketing Studio — posts, competitors, reviews, the weekly brief
- Photo studio, Your site, Menu, Customers, Events, Analytics, Settings, Admin tools
- Food & beverage — the deeper knowledge the AI draws on, plus Recipe R&D
- Foundations — the conceptual map. Read these once and the rest gets easier
Three ways to find a page
- Search — at the top of both the public docs and the help drawer. It looks across every page in every language; typos and partial words are fine.
- The
?button — top-right of every admin screen. It opens the page for the screen you’re on, so you don’t need to know what it’s called. Fastest when you’re mid-task. - The sidebar — for browsing when you roughly know where to look.
All three land on the same content, and every URL is shareable.
The sidebar is the same list in the app and on the public site. Same areas, same order, same names, in English, Italian and Thai. A page sits in one place, and that place is called one thing.
Reading it in your language
Three languages: English, Italian and Thai. English is the source. The other two are translations.
About half the pages have a translation today. The rest show the English, with a small badge. You never see a gap.
Editing it
Super admins get an Edit here button on every page. A markdown editor opens with the source loaded, you write a commit message, and you save.
There’s no review queue. The change commits to the source repository and the published wiki redeploys within seconds — public docs, help drawer and contextual pages all at once.
Prefer a real editor with diffs and branches? Every page also has an Edit on GitHub link. Both paths reach the same file.
Pictures and video on a page
Two buttons in the editor, for two different things.
- 📹 Upload media puts a file on the page. Drag it onto the button or press it to pick one. Pictures and short videos both work. The file goes to our own storage, and the page gets it straight away.
- 🔗 Video link is for a video that already lives on YouTube or Vimeo. Paste the link and press Add. The video plays inside the page. Copy the link from the video itself, not from the channel.
A picture or a video fills the width of the page. It fits the small help panel and a phone, so you do not need to make it any particular size.
Write what the picture shows in words too. The help assistant reads pages out as text and never sees a picture, and so does a person using a screen reader.
Editing the English doesn’t update the translations. Use 🌐 Translate below the editor to refresh them.
Related features
- Knowledge base in your language — how translations are kept in sync
- About your venue — the venue knowledge the AI reads alongside this