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Totems: a menu screen guests order from

A totem is a menu screen on a stand, a tablet or a TV. Guests order from it themselves. You make one for a private room, a party or an event. Each order goes to one table, like an order from that table’s QR code.

The rule

Our server checks every limit, not the screen. Two tablets cannot both take the last bottle.

How it works

  1. Open Totems in the sidebar and press New totem. Start empty, or pick a booking to copy the party’s name and the room.
  2. Pick the Table for the orders. Then fill in The screen: the party’s name, a second line in your colour, the room, and welcome photos or films.
  3. In How the screen looks, pick the kind of screen: Tablet, Tall kiosk or Wide screen. Then change any part you like: where the order shows, the parts of the menu, the photos, the dish cards and the colour. The Live preview shows the real screen while you pick.
  4. Choose The menu: the full menu, some parts of it, or chosen dishes.
  5. Choose how guests order: À la carte, a Money limit (for example ฿20,000 with service charge and VAT), or a Package (for example 30 cocktails and 2 bottles of whisky). Press Save changes.
  6. Press Start taking orders. Open the link on the tablet, or scan its QR code with the tablet’s camera. Tap TAP TO START on the screen.

Orders arrive in Online Orders and Tables, with the guest’s name.

Good to know

  • Guests touch a dish to read about it, then press ADD TO ORDER. An order from the Live preview never goes to the kitchen.
  • Raise the limit opens the totem again at once, for example after the host pays more. Add more does the same for a package.
  • A package order costs ฿0 on the bill. The party paid for the package already, so it is not charged twice.
  • New link stops the old link at once, on every device. Pause keeps the menu on the screen, but guests cannot send. Any staff member can pause.
  • Only an owner or a manager can make a totem or change it.